As of uCMDB 9.03, CUP1, Host Resources and Applications discovery will fail if executed against Windows 2008 R2 nodes with the NTCMD protocol.

xCmd v1.01 for NT4/2000 – executes commands remotely
Freeware! 2001 Zoltan Csizmadia
Connecting to remote service … Failed to start remote service
Couldn’t start remote service
Failed with error code:5
Access is denied.
Remote service executable is deleted.

To overcome this, a local administrator user needs to be created on each 2008 R2 host (admin privilege will not work).  Create a OS user as built in user and set the registry as per below:

To disable UAC remote restrictions, follow these steps:

  1. Click Start, click Run, type regedit, and then press ENTER.
  2. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System
  3. If the LocalAccountTokenFilterPolicy registry entry does not exist, follow these steps:
    • On the Edit menu, point to New, and then click DWORD Value.
    • Type LocalAccountTokenFilterPolicy, and then press ENTER.
  4. Right-click LocalAccountTokenFilterPolicy, and then click Modify.
  5. In the Value data box, type 1, and then click OK.
  6. Exit Registry Editor.

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