Portfolio and Technology Blog: 20 Years of Tinkering

Option I

Go to JMX Console

1. Search for "UCMDB:service=Customer and States Services"
2. Select "addCustomer"
3. Input "CustomerID:  2"

• customerName:  SecondCustomer
• configId:  <empty>
• clusterId:  <empty>
• Invoke (may take 10-15 minutes)

Option II

Create new customer configuration

From: C:\hp\UCMD\UCMDBServer\tools\server_management.bat

1. Go to Customer Configurations link
2. Click new customer config button
3. Create new schemas
4. Create new customer
5. Click Customers link
6. Click New Customer button
7. ID:  2

• Name:  SecondCustomer
• Configuration:  The one we just made..
• Cluster:  <empty>

Note: Option II does not appear to work in uCMDB 9.05 CUP1

The following steps will navigate you to the EUM model validation JMX bean:

1. Login to gateway server jmx console http://<Gateway>:8080/jmx-console/
2. Under Topaz, Click “service=EUM Administration Service” then find “validateEumModel()”

Enter the following:

• customer id: 1
• Eum Model: ALL
• Full Model Scan: "yes"
• Fix Model If Needed: "yes" ;