Archive for the ‘Business Service Management’ Category

Using the JMX console to reassign services between Data Processors

1) In a Web browser, open: http:// :8080/jmx-console
When prompted, enter the JMX Console authentication credentials (if you do not have these credentials, contact your BSM Administrator).

2) In the Topaz section, select service=hac-backup.

3) Invoke listServers()to display the hostname of your src/dst servers. Note these.

4) Return to the previous MBean, locate moveServices() and enter the following values:
– customerId. The default customer ID for a regular HP Business Service Management installation is 1.
– srcServer. The name of the source server from where you are moving services.
– dstServer. The name of the destination server to where you are moving the services.
– groupName. Leave this parameter value blank.

5) Click Invoke. All services running on the source server are moved to the destination server.

Reset BAC 8.x JMX-Console Password

1- Stop the HP Business Availability Center Gateway or Data Processing server.

2- Run the appropriate file, depending on the operating system in use, on either the Gateway or Data Processing server:

For Windows \tools\jmx\changeCredentials.bat

The Change Password dialog box opens, where you enter and confirm your
new password. The password change is registered and encrypted in the
following files, located on either the Gateway or Data Processing server:

1- \\EJBContainer\server\mercur \conf\props\

The syntax in this file appears as username=password.

2- \\conf\jmxsecurity.txt
The syntax in this file appears as username password.

Note: The login name cannot be changed

Upgrading a BAC 8.x uCMDB Foundation License

When you install Business Availability Center, you receive the Universal CMDB Foundation license. To obtain the file needed to upgrade to the Standard or Advanced license, contact HP Software Support, then perform the following procedure:

To upgrade your license:

1. Obtain the appropriate file (standard or advanced) from HP Software Support.
2. Replace the ucmdb_license.xml file in the \mam_lib\server folder on the Data Processing server machine .

If Business Availability Center is installed in a distributed deployment, replace the file on the Gateway Server machine.

3. Use the JMX console to force a license change:
a. Launch a Web browser and enter the address http://.:8080/jmx-console, where is the name of the machine on which BAC is installed. When prompted, enter the JMX Console authentication credentials (if you do not have these credentials, contact your system administrator).
b. Under MAM, click service=UCMDB UI to open the JMX MBEAN View page.
c. Locate java.lang.String getLicenseForCustomer() and enter the following information:

In the force parameter box, select True.
In the ParamValue box for the parameter customerId, enter 1.
Click Invoke.

Note: To verify the type of license that is installed, select False and enter the customer ID. Details about the license are displayed.

4. Restart the BAC server.

HP Software Introduces BSM 9 – Whiteboarding Session – BSM 9 redefines IT operations by enabling IT teams to efficiently and effectively manage the performance & availability SLA's of today's fast-changing virtualized and cloud-based services.

BTO 9.0 Demo

This movie contains a very simple CLIP 9.0 solution demonstration flow.  The CLIP 9.0 solution from HP Software helps IT organizations achieve its goals of IT efficiency, increased automation levels and focusing on the business by implementing the Event and Incident Management ITIL processes and focusing on the inter-connection between them. CLIP addresses the needs to reduce the MTTR, and increase the MTBF allowing higher levels of Service Availability.

Note:  There is no Audio in this video.

Return top